# Conflict Resolution

> Disagreement handling.

Canonical: https://learn.significanthobbies.com/curriculum/concepts/conflict-resolution

Disagreement handling.

- Difficulty: core
- Tracks: Behavioral & Communication, Behavioral & Communication

## Mental model

Conflict means information surfaced — two people disagree about something that was probably already there. Resolution is naming the disagreement clearly, finding the shared goal underneath, and choosing a path forward. It is not the same as winning.



## Primary sources

- [Conflict resolution (Wikipedia)](https://en.wikipedia.org/wiki/Conflict_resolution) (doc)
- [STAR interview method (Wikipedia)](https://en.wikipedia.org/wiki/Situation,_task,_action,_result) (doc)

## Practice

### STAR: peer conflict

Write a STAR about resolving a disagreement with a peer. Show the other person’s reasoning fairly; describe how you de-escalated.

**Expected evidence:** starStory() returns { situation, task, action, result, metric: { name, unit, before, after }, theirCase (the peer’s reasoning, stated fairly) }. The checker enforces structure only: four distinct sections of 20+ words, action the longest, 150+ words total, before ≠ after, and the result section must name the metric and state its after value. Aim for 250-350 words — that is the interview bar, not the checker’s.

## Review prompts

- How do you tell a disagreement about facts from a disagreement about priorities, and why does it matter?


## Prerequisites

- None assigned.

## Related concepts

- None assigned.

## Learning paths

- [Behavioral Practice](https://learn.significanthobbies.com/curriculum/roadmaps/behavioral-practice)